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Policy of privacy

Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter GDPR) of Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), Town visuals guarantees the protection and confidentiality of personal data, of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The data provided will be processed in the terms established in the GDPR, in that sense Town visuals has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that security measures on the Internet are not impregnable.

Data controller: Town visuals
TIN: 47288424C
Address: c/ Convento – Boadilla del Monte
Phone: 628061653
E-mail: info@townvisuals.com

Purpose of the processing
All data provided by our customers and/or visitors on the town visuals website or its staff, will be included in the record of personal data processing activities, created and maintained under the responsibility of Town visuals, essential to provide the services requested by users, or to solve the doubts or questions raised by our visitors. Our policy is not to profile the users of our services.

Legitimacy of treatment

  1. Contractual relationship: It is the one that applies when you purchase one of our products or contract any of our services.
  2. Legitimate interest: To attend to the inquiries and complaints that you raise us and to manage the collection of the amounts due.
  3. Your consent: If you are a user of our website, by checking the box in the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.

Recipients
We do not transfer your personal data to anyone, except those public or private entities to which we are obliged to provide your personal data in connection with the compliance of any law. For example, the Tax Law requires the Tax Agency to provide certain information about economic transactions exceeding a certain amount.

In the event that, apart from the above assumptions, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide in this regard.

Communication
We will not make international transfers of your personal data for any of the purposes indicated. (INTERNAL NOTE: THIS PARAGRAPH MUST BE CHANGED TO THE PERSON RESPONSIBLE IF INTERNATIONAL TRANSFERS ACTUALLY OCCUR. WE RECOMMEND YOU TO SEEK ADVICE IF YOU DO NOT KNOW HOW TO REFLECT IT CORRECTLY TO COMPLY WITH THE REGULATIONS)

Conservation
We will only keep your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the timely retention period, we examine the risks involved in processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this sense, Town visuals will keep the personal data once the end of its relationship with you, duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to Visual Town, and will not be processed except for making available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security
We use all reasonable efforts to maintain the confidentiality of personal information being processed on our systems. We maintain strict levels of security to protect the personal data we process from accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed. However, we cannot be held responsible for your use. make the data (including username and password) that you use on our website. Our staff follows strict privacy rules and in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify their compliance.

Your rights
We inform you that you can exercise the following rights:

  1. Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them;
  2. Right to rectification of any inaccurate personal data;
  3. Right to erasure of your personal data, where this is possible (e.g. by legal imperative);
  4. Right to limit the processing of your personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, we may keep it for the exercise or defense of claims.
  5. Right to object to the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. «Nombre_Empresa» will stop processing your data unless it has a legitimate interest or is necessary for the defence of claims.
  6. Right to the portability of your data, when the legal basis that enables us for its processing is the existence of a contractual relationship or your consent.
  7. Right to revoke the consent given to Town visuals

To exercise your rights, you can do so free of charge and at any time by contacting us at Alonso Cano 66, attaching a copy of your ID.

Protection of rights
In case you understand that your rights have been neglected by our entity, you can make a complaint in the Spanish Data Protection Agency, through one of the following means:

  • Electronic headquarters: https://www.aepd.es
  • Postal mail: Spanish Data Protection Agency, c/ Jorge Juan, 6, 28001, Madrid
  • Phone: 901100099 and 912663517

Making a complaint with the Spanish Data Protection Agency comes at no cost and no lawyer or solicitor assistance is necessary.

Updates
Town visuals reserves the right to modify this policy to adapt it to legistative or jurisprudential developments that may affect compliance with it.

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